Privacy Policy

Last updated: November 12, 2026

This Privacy Policy explains how getrael collects, uses, discloses, and protects personal information when U.S. consumers visit gettheraele.com, place an order, contact us, or otherwise use the store.

Information we collect

Depending on the interaction, we may collect contact details, billing and shipping information, order and transaction details, account information, customer-service communications, device and browser information, IP address, cookie identifiers, and website activity. Payment details are processed through the secure checkout and payment providers; getrael does not receive or store a customer's complete card number.

How we use information

We use information to process payments and orders, arrange shipping and returns, provide customer support, secure the store, prevent fraud, maintain records, analyze site performance, improve products and services, and send marketing communications where permitted.

Cookies, advertising, and analytics

Shopify and other necessary analytics or advertising tools may use cookies and similar technologies to operate the store, remember preferences, measure performance, understand visits, and deliver or measure advertising. Browser settings can control many cookies, although disabling them may affect store functions.

Service providers and disclosures

We disclose information as needed to Shopify, payment processors, shipping and logistics providers, customer-service vendors, analytics and advertising partners, professional advisers, and authorities when required by law. These providers process information for the services they perform. We do not claim that we never sell or share personal information because some advertising or analytics disclosures may be considered a sale or sharing under California law.

Retention and security

Information is retained for as long as reasonably needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no security method is completely risk-free.

U.S. and California privacy rights

Subject to applicable law, U.S. consumers may ask us to access, correct, or delete personal information associated with them. Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents may also request categories or specific pieces of information, learn about sources and purposes, opt out of sale or sharing, limit certain uses of sensitive personal information where applicable, and receive equal service without unlawful discrimination for exercising privacy rights.

Opting out and Global Privacy Control

Requests to opt out of sale or sharing may be submitted through Your Privacy Choices or by contacting us. Where required by applicable law and supported by the store, an enabled Global Privacy Control signal is treated as an opt-out request for the browser or device sending the signal.

Children's privacy

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian may contact us to request review or deletion of information believed to have been submitted by a child.

Privacy requests

Email Support@gettheraele.com, call (959) 407-0903, or write to 578 N Garfield St, Arlington, VA 22201, United States. We may need to verify the request and may ask an authorized agent for proof of authority.

Changes

We may update this policy to reflect changes in practices or law. The revised version will be posted with a new update date.